Session 1: Body Language - What We Communicate Without Words

1/30/2025

Summary
Duration: 2 hours including Break Focus: Recognize the power of your body language to boost confidence and send positive signals that strengthen connections with clients and colleagues. Understand and practice non-verbal communication cues to strengthen interpersonal interactions and reinforce messages. Includes: Practical exercises, small group work, and strategies for aligning body language with intended communication.

Session 2: Text, Type & Talk: Aligning Your Communication

2/19/25

Summary
Duration: 2 hours including Break Focus: Build awareness of common pitfalls in digital communications. Explore how to adapt communication styles for different digital mediums (email, text, phone), ensuring clarity, kindness, and effectiveness. Includes: Scenarios, group discussions, and actionable strategies for enhancing digital communication.

Session 3: Find Your Flow: Confident Networking for Lasting Connections

3/5/25

Summary
Duration: 2 hours including Break Focus: Develop networking confidence and skills, in the industry and with clients, using Conversational Intelligence principles to foster meaningful connections. Includes: Interactive exercises, visuals, role-playing scenarios, and tools for building rapport and trust.

Session 4: Communication During Conflict

4/2/25

Summary
Duration: 2 hours including Break Focus: Improve communication skills in challenging conversations, using the neuroscience of Conversational Intelligence and techniques to manage emotions, maintain trust, and achieve positive outcomes. Includes: Real-world scenarios, guided role plays, and tools for effective conflict resolution.
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